Want to use the smartest applications to secure and protect you and your loved ones? Scroll down to learn more about the top UAE apps to combat COVID-19:

— Contact Tracing Apps

— Telemedicine Apps

— Consumer Service Apps

CONTACT TRACING APPS

TraceCovid

• Website: https://tracecovid.ae/
• TraceCovid is a contact tracing smartphone app
• Developed by the Department of Health-Abu Dhabi (DoH)
• The TraceCovid app is free
• Available on Android and iOS devices, in both Arabic and English
• The TraceCovid app identifies people who may have come in contact with an infected person. This helps authorities to trace the person and provide the necessary medical care.
• When you download the TraceCovid app, your mobile number will be verified via an OTP (one-time password) from Weqaya, managed by the National Emergency Crisis and Disasters Management Authority (NCEMA)
• The TraceCovid app has to be connected to Bluetooth to function. Once you are outside, the Bluetooth will identify other smartphones using the TraceCovid app.
• An encrypted Secure Tracing Identifier (STI) is exchanged and stored on the phone
• Once someone is found to be infected with COVID-19, authorities will request the details of the STI list

Al Hosn

• Website: https://www.ncema.gov.ae/alhosn/index.html
• Named after Abu Dhabi’s historic fortress
• Developed by the Ministry of Health & Prevention (MoHAP), Dubai Health Authority (DHA) and Department of Health-Abu Dhabi (DoH) in collaboration with the National Emergency Crisis and Disaster Management Authority (NCEMA)
• Available on Android and iOS devices, in both Arabic and English
• Al Hosn is adapted from the Stay Home app and TraceCovid app
• Users require their Emirates ID and mobile number to authenticate the Al Hosn app via OTP (one-time password)
• Every user has a unique QR code
• The app uses Bluetooth signals to identify other smartphones using the same app. This helps authorities to trace people who may have come in contact with an infected person.
• Medical results are delivered directly to your phone. Al Hosn uses color codes to indicate an individual’s health status:
  • Grey: Pending
  • Green: Negative
  • Red: Positive
  • Orange: For Retest

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TELEMEDICINE APPS

Remote Care

• Website: https://www.doh.gov.ae/en/covid-19/Remote-Healthcare-Platform
• Remote Healthcare is a smart application developed to provide UAE residents with safe access to information, guidelines and preliminary diagnostic services from the comfort of their homes
• Developed by the Department of Health-Abu Dhabi (DoH) in collaboration with Injazat Data Systems (subsidiary of Mubadala Investment Company)
• Available on Android and iOS devices, in both Arabic and English
• Provides crucial support to:
  • Elderly people
  • Individuals with chronic conditions
  • Individuals who need medical prescriptions
  • COVID-19 infected individuals in home isolation who need supplies and monitoring
• Features include:
  • Examination of symptoms
  • Diagnosing non-emergency situations
  • Booking and managing appointments
  • Remote consultations with doctors through text messages, voice calls or video calls
  • Request for medical prescriptions
  • Logistics services

DHA

• Website: https://www.dha.gov.ae/en/pages/dhahome.aspx
• ‘Doctor for Every Citizen’ initiative developed by Dubai Health Authority (DHA) in response to COVID-19
• Free 24/7 consultation for Dubai residents
• Telehealth platform is used for:
  • Communicating with DHA practitioners and consultants through voice calls and video calls
  • Viewing medical records
  • Requesting lab and radiology tests
  • Issuing electronic prescriptions
• Process:
  • Download the DHA mobile app and sign up
  • You need a valid DHA health card to use this service
  • Book or manage telemedicine appointments by calling DHA toll-free number 800 342

Okadoc

• Website: https://www.okadoc.com/
• Search doctors across 140 specialties and 1600+ clinics and hospitals all over the UAE
• View up-to-date and verified profiles of practitioners
• Users can search doctors by
  • Specialty
  • Spoken Language
  • Gender
  • Location
  • Availability
  • Insurance Network
• Book and manage appointments in real-time

Al Futtaim HealthHub

• Website: https://www.healthhubalfuttaim.com/home
• Launched Telehealth services in response to COVID-19
• Primarily for non-crisis, chronic and non-emergency care
• Services include:
  • Blue Collar Initiative which has screened over 50,000 workers for COVID-19
  • Consultations with primary care providers (PCP) and health care providers
  • Booking and managing appointments
  • Issuing electronic prescriptions
  • Delivery of medications via HealthHub Pharmacy
  • Online self-assessment tool for COVID-19
• Toll Free number: 800 2344
• You can reach a medical professional for COVID-19 related enquiries through their helpline 04 260 8777
  • Open 8am till midnight

Aster eConsult

• Website: https://linktr.ee/asterclinic
• The latest app developed by Aster DM Healthcare
• Launched a free tele-consultation service across its Medcare, Aster Hospital and Aster Clinic facilities in the UAE
• Primarily for non-crisis, general care
• Will be a paid service in the long-term with access to a wider range of medical services
• One of the first telehealth initiatives in the UAE, it can be used for:
  • Consulting with primary care providers (PCP), general practitioners and pediatricians via video call
  • Booking and managing appointments
  • Issuing electronic prescriptions
  • Lab at Home services
• Whatsapp number 800 700 600:
  • Home delivery service for medications and other pharmacy products
  • Speaking to a pharmacist
  • Filling out prescriptions electronically
• You can reach a medical professional for COVID-19 related enquiries through the Aster call center 04 440 0500
• Visitors stuck in the UAE with no local health insurance can get their medicines at Aster Pharmacy:
  • Visitors need the following documents:
    • Proof of Identity
    • Visit Visa
    • Prescription from a licensed medical practitioner:
      • If prescription is from outside the UAE, alternative medicines will be provided
      • Exceptions can be made for those suffering from a chronic condition, where a refill can be purchased by showing old prescriptions or packaging
      • Children under the age of 16 cannot be given medication without a prescription
  • All medicines will be offered at cost price

Health at Hand

• Website: https://linktr.ee/myhealthathand
• Powers the telemedicine services of medical instituitions like Mediclinic and Allianz Care
• Primarily for non-emergency, general care
• Services include:
  • Video consultations with doctors
  • Complete access to consultation history and doctor’s reports
  • Flexible payment plans include:
    • AED 7 per month per member for an annual family subscription
    • Pay-as-you-go AED 100 per video consultation
  • Special Initiatives & Programs:
    • Blue Collar Initiative which has screened over 50,000 workers for COVID-19
    • LiveDoc for eligible employees of organizations that subscribe to Health at Hand
• Opening Hours:
  • Saturday to Thursday: 6am to 10pm GST
  • Friday: 9am to 6pm GST

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CONSUMER SERVICE APPS

Life Pharmacy

• Website: https://www.life-me.com/
• Medications will be delivered to your home
• You can also browse by the name of the brand
• Categories for delivery:
  • Sports Nutrition
  • Beauty Care
  • Mother & Baby
  • Nutrition & Vitamins
  • Home Health Care
  • Personal Care
  • Preventative Care
• You can electronically fill out your prescriptions:
  • Send a picture of the prescription and a copy of your insurance policy
• Request your prescription to be sent to your home:
  • Send a picture of your doctor’s note and a copy of your insurance policy

Insta Shop

• Website: https://instashop.com/
• Groceries will be delivered to your home between 30 to 60 minutes
• Categories for delivery:
  • Supermarkets
  • Pharmacies
  • Pet Shops
  • Butchery & BBQ
  • Organic shops
  • Fresh Produce Market
  • Water
  • Flower Shops
• Real-time information on out-of-stock goods
• Choose the shop closest to your location and with the shortest delivery time
• Payment options include credit card, or cash on delivery

CAFU

• Website: https://www.cafu.com/
• 24/7 on-demand car fuel delivery service
• The entire process is contactless
• Cafu will fill your car with fuel at any location outdoors, not just home and work
• The price of fuel per litre is the same as your local fuel station
• CAFU only charges a small delivery fee in addition to the fuel price
• You can choose between:
  • On-demand service with a delivery fee per order
  • Subscription package with unlimited deliveries per month
• Process:
  • Download the CAFU app
  • Sign up and register your vehicle
  • Make an order
  • Park your vehicle outdoors