Want to use the smartest applications to secure and protect you and your loved ones? Scroll down to learn more about the top UAE apps to combat COVID-19:
CONTACT TRACING APPS
TraceCovid
- Website: https://tracecovid.ae/
- TraceCovid is a contact tracing smartphone app
- Developed by the Department of Health-Abu Dhabi (DoH)
- The TraceCovid app is free
- Available on Android and iOS devices, in both Arabic and English
- The TraceCovid app identifies people who may have come in contact with an infected person. This helps authorities to trace the person and provide the necessary medical care.
- When you download the TraceCovid app, your mobile number will be verified via an OTP (one-time password) from Weqaya, managed by the National Emergency Crisis and Disasters Management Authority (NCEMA)
- The TraceCovid app has to be connected to Bluetooth to function. Once you are outside, the Bluetooth will identify other smartphones using the TraceCovid app.
- An encrypted Secure Tracing Identifier (STI) is exchanged and stored on the phone
- Once someone is found to be infected with COVID-19, authorities will request the details of the STI list
Al Hosn
- Website: https://www.ncema.gov.ae/alhosn/index.html
- Named after Abu Dhabi’s historic fortress
- Developed by the Ministry of Health & Prevention (MoHAP), Dubai Health Authority (DHA) and Department of Health-Abu Dhabi (DoH) in collaboration with the National Emergency Crisis and Disaster Management Authority (NCEMA)
- Available on Android and iOS devices, in both Arabic and English
- Al Hosn is adapted from the Stay Home app and TraceCovid app
- Users require their Emirates ID and mobile number to authenticate the Al Hosn app via OTP (one-time password)
- Every user has a unique QR code
- The app uses Bluetooth signals to identify other smartphones using the same app. This helps authorities to trace people who may have come in contact with an infected person.
- Medical results are delivered directly to your phone. Al Hosn uses color codes to indicate an individual’s health status:
- Grey: Pending
- Green: Negative
- Red: Positive
- Orange: For Retest
TELEMEDICINE APPS
Remote Care
- Website: https://www.doh.gov.ae/en/covid-19/Remote-Healthcare-Platform
- Remote Healthcare is a smart application developed to provide UAE residents with safe access to information, guidelines and preliminary diagnostic services from the comfort of their homes
- Developed by the Department of Health-Abu Dhabi (DoH) in collaboration with Injazat Data Systems (subsidiary of Mubadala Investment Company)
- Available on Android and iOS devices, in both Arabic and English
- Provides crucial support to:
- Elderly people
- Individuals with chronic conditions
- Individuals who need medical prescriptions
- COVID-19 infected individuals in home isolation who need supplies and monitoring
- Features include:
- Examination of symptoms
- Diagnosing non-emergency situations
- Booking and managing appointments
- Remote consultations with doctors through text messages, voice calls or video calls
- Request for medical prescriptions
- Logistics services
DHA
- Website: https://www.dha.gov.ae/en/pages/dhahome.aspx
- ‘Doctor for Every Citizen’ initiative developed by Dubai Health Authority (DHA) in response to COVID-19
- Free 24/7 consultation for Dubai residents
- Telehealth platform is used for:
- Communicating with DHA practitioners and consultants through voice calls and video calls
- Viewing medical records
- Requesting lab and radiology tests
- Issuing electronic prescriptions
- Process:
- Download the DHA mobile app and sign up
- You need a valid DHA health card to use this service
- Book or manage telemedicine appointments by calling DHA toll-free number 800 342
Okadoc
- Website: https://www.okadoc.com/
- Search doctors across 140 specialties and 1600+ clinics and hospitals all over the UAE
- View up-to-date and verified profiles of practitioners
- Users can search doctors by
- Specialty
- Spoken Language
- Gender
- Location
- Availability
- Insurance Network
- Book and manage appointments in real-time
Al Futtaim HealthHub
- Website: https://www.healthhubalfuttaim.com/home
- Launched Telehealth services in response to COVID-19
- Primarily for non-crisis, chronic and non-emergency care
- Services include:
- Blue Collar Initiative which has screened over 50,000 workers for COVID-19
- Consultations with primary care providers (PCP) and health care providers
- Booking and managing appointments
- Issuing electronic prescriptions
- Delivery of medications via HealthHub Pharmacy
- Online self-assessment tool for COVID-19
- Toll Free number: 800 2344
- You can reach a medical professional for COVID-19 related enquiries through their helpline 04 260 8777
- Open 8am till midnight
Aster eConsult
- Website: https://linktr.ee/asterclinic
- The latest app developed by Aster DM Healthcare
- Launched a free tele-consultation service across its Medcare, Aster Hospital and Aster Clinic facilities in the UAE
- Primarily for non-crisis, general care
- Will be a paid service in the long-term with access to a wider range of medical services
- One of the first telehealth initiatives in the UAE, it can be used for:
- Consulting with primary care providers (PCP), general practitioners and pediatricians via video call
- Booking and managing appointments
- Issuing electronic prescriptions
- Lab at Home services
- Whatsapp number 800 700 600:
- Home delivery service for medications and other pharmacy products
- Speaking to a pharmacist
- Filling out prescriptions electronically
- You can reach a medical professional for COVID-19 related enquiries through the Aster call center 04 440 0500
- Visitors stuck in the UAE with no local health insurance can get their medicines at Aster Pharmacy:
- Visitors need the following documents:
- Proof of Identity
- Visit Visa
- Prescription from a licensed medical practitioner:
- If prescription is from outside the UAE, alternative medicines will be provided
- Exceptions can be made for those suffering from a chronic condition, where a refill can be purchased by showing old prescriptions or packaging
- Children under the age of 16 cannot be given medication without a prescription
- All medicines will be offered at cost price
- Visitors need the following documents:
Health at Hand
- Website: https://linktr.ee/myhealthathand
- Powers the telemedicine services of medical instituitions like Mediclinic and Allianz Care
- Primarily for non-emergency, general care
- Services include:
- Video consultations with doctors
- Complete access to consultation history and doctor’s reports
- Flexible payment plans include:
- AED 7 per month per member for an annual family subscription
- Pay-as-you-go AED 100 per video consultation
- Special Initiatives & Programs:
- Blue Collar Initiative which has screened over 50,000 workers for COVID-19
- LiveDoc for eligible employees of organizations that subscribe to Health at Hand
- Opening Hours:
- Saturday to Thursday: 6am to 10pm GST
- Friday: 9am to 6pm GST
CONSUMER SERVICE APPS
Life Pharmacy
- Website: https://www.life-me.com/
- Medications will be delivered to your home
- You can also browse by the name of the brand
- Categories for delivery:
- Sports Nutrition
- Beauty Care
- Mother & Baby
- Nutrition & Vitamins
- Home Health Care
- Personal Care
- Preventative Care
- You can electronically fill out your prescriptions:
- Send a picture of the prescription and a copy of your insurance policy
- Request your prescription to be sent to your home:
- Send a picture of your doctor’s note and a copy of your insurance policy
Insta Shop
- Website: https://instashop.com/
- Groceries will be delivered to your home between 30 to 60 minutes
- Categories for delivery:
- Supermarkets
- Pharmacies
- Pet Shops
- Butchery & BBQ
- Organic shops
- Fresh Produce Market
- Water
- Flower Shops
- Real-time information on out-of-stock goods
- Choose the shop closest to your location and with the shortest delivery time
- Payment options include credit card, or cash on delivery
CAFU
- Website: https://www.cafu.com/
- 24/7 on-demand car fuel delivery service
- The entire process is contactless
- Cafu will fill your car with fuel at any location outdoors, not just home and work
- The price of fuel per litre is the same as your local fuel station
- CAFU only charges a small delivery fee in addition to the fuel price
- You can choose between:
- On-demand service with a delivery fee per order
- Subscription package with unlimited deliveries per month
- Process:
- Download the CAFU app
- Sign up and register your vehicle
- Make an order
- Park your vehicle outdoors
