Note: This page will continually be updated with the most recent and current information. In the case of any medical emergencies, please dial 998 for Ambulance Services.
COVID-19 Hotlines for Indians
- For Indian citizens residing or stranded in the UAE, the Government of India has provided resources to aid in repatriation, inbound flights, etc:
- Pravasi Bharatiya Sahayata Kendra (PBSK)
- Toll Free number: 800 46342
- Indian Embassy in Abu Dhabi
- COVID-19 Helpline: 050 899 5583
- Email: help.abudhabi@mea.gov.in
- Indian Consulate in Dubai
- COVID-19 Helpline: 056 546 3903
- Email: cons2.dubai@mea.gov.in
- Pravasi Bharatiya Sahayata Kendra (PBSK)
COVID-19 Hotlines for Filipinos
- For Filipino workers residing or stranded in the UAE, the Philippine Consulate General has provided resources to aid in cash assistance, contract verification, social protection, etc:
- Website: https://www.polodubaiportal.org/
- Opening Hours: Sunday – Thursday | 8:00am – 5:00pm
- Landline: 04 2207011
- Philippine Overseas Labor Office (POLO)
- Hotline: 050 652 6626
- polodubai@ymail.com
- polodubai.info@gmail.com
- Overseas Workers Welfare Administration (OWWA)
- Hotline: 050 558 5536 | 050 470 9646 | 050 573 9646
- dubai@owwa.gov.ph
- Membership: owwamembership@gmail.com
- Welfare Concerns: owwadxbwc@gmail.com
- Food Assistance: owwadxbfa@gmail.com
- For a complete list of contact details and services, please visit their website
Virtual Doctor for COVID-19 | Ministry of Health & Prevention (MoHAP)
- Website: https://www.mohap.gov.ae/en/Aboutus/Pages/COVID-19.aspx/
- Free 24/7 consultation for UAE residents
- This service from MoHAP uses a chatbot to run a self-assessment test for COVID-19
- The chatbot will ask you questions such as:
- Emirate of residence
- Your travel plans in the last 14 days
- Your social interactions with people
- Your medical history
- Description of your symptoms
- Based on the responses, the chatbot will determine if you are at risk of COVID-19
- If you are found to be at risk of COVID-19, the chatbot will direct you to a Ministry accredited doctor, who will further advise you:
- Should you get a COVID-19 test?
- Should you self-isolate at home?
- Should you visit a medical facility?
- MoHAP toll-free number: 800 111 11
Doctor for Every Citizen | Dubai Health Authority (DHA)
- Free 24/7 consultation for Dubai residents
- DHA doctors, specialists and consultants available via video and voice calls
- Telehealth platform is used for communication, viewing medical records, requesting lab and radiology tests, as well as issuing electronic prescriptions
- To access this hotline:
- Download the DHA mobile app and sign up
- Book an appt by calling DHA toll-free number 800 342
Al Zahra Hospital Dubai | COVID-19 Hotline
- Al Zahra Hospital Dubai has intoduced telemedicine services and a COVID-19 Hotline to support UAE residents
- Hotline: +971 4 378 6868
- Saturdays to Thursdays: 9am- 5pm
- Free
SEHA Abu Dhabi Health Services Co.
- SEHA Abu Dhabi Health Services Co. responds to any questions that the UAE public may have about COVID-19
- WhatsApp Number: +971 56 371 3090
- Free
Estijaba Hotline
- The Estijaba Hotline is for any Abu Dhabi residents who show symptoms of COVID-19 or suspect that they have come in contact with an infected person
- Number: 800 1717
- Free
National Program for Happiness & Wellbeing | Ministry of Happiness
- Website: https://www.hw.gov.ae/
- ‘Do Not Worry’ national campaign for mental health launched in response to COVID-19
- More than 50 psychologists and other experts have volunteered their services
- Live sessions with mental health professionals:
- The sessions are completely free
- Residents receive advice on how to deal with COVID-19
- Residents can have their questions answered
- Residents can interact with others
- To participate in these sessions:
- Log into @HappyUAE
- Sessions start at 8:30pm daily
Al Amal Consultations | Ministry of Health & Prevention (MoHAP)
- Mental health initiative for COVID-19 related stress and psychological concerns:
- Call Hotline: 04 519 2519
- Sunday to Thursday | 9am to 9pm
- Email: alamal.consultations@mohap.gov.ae
- Call Hotline: 04 519 2519
VPS Cadabam’s Mind Talk
- Website: www.vpshealth.com/mindtalk/
- Initiative by VPS health group in collaboration with Cadabam’s, India’s psychiatric rehabilitation centre based in Bangalore
- Free online counseling program for residents
- Services offered:
- Anxiety
- Depression
- Stress Treatment
- Emotional Disorders
- Adjustment issues
- Isolation
- Coping with grief
- Fear of Pandemic COVID-19
- 1-on-1 individual counseling
- Family Therapy
- To book an appointment:
- Call 24-hour toll free number: 800 5546
- Book online on their website
COVID-19 Test at Home
- Initiative by Avivo Health Group
- COVID-19 nasal swab tests will be performed by healthcare workers in the comfort of your home:
- Known as the Reverse Transcriptase Polymerase Chain Reaction (rTPCR) Test
- Standard diagnostic tool for COVID-19
- Results come back in 24 hours
- Available for residents of Dubai and Sharjah
- Service charges are:
- AED 400 per person
- Discounts for group bookings
- Eg: worker accommodations, offices
- For bookings, call either of these numbers:
- 050 291 9005
- 055 548 8911