COVID-19
by Musaafir the Bedouin

COVID-19 HOTLINES

Note: This page will continually be updated with the most recent and current information. In the case of any medical emergencies, please dial 998 for Ambulance Services.

COVID-19 Hotlines for Indians

COVID-19 Hotlines for Filipinos

  • For Filipino workers residing or stranded in the UAE, the Philippine Consulate General has provided resources to aid in cash assistance, contract verification, social protection, etc:
    • Website: https://www.polodubaiportal.org/
    • Opening Hours: Sunday – Thursday | 8:00am – 5:00pm
    • Landline: 04 2207011
    • Philippine Overseas Labor Office (POLO)
      • Hotline: 050 652 6626
      • polodubai@ymail.com
      • polodubai.info@gmail.com
    • Overseas Workers Welfare Administration (OWWA)
      • Hotline: 050 558 5536 | 050 470 9646 | 050 573 9646
      • dubai@owwa.gov.ph
      • Membership: owwamembership@gmail.com
      • Welfare Concerns: owwadxbwc@gmail.com
      • Food Assistance: owwadxbfa@gmail.com
  • For a complete list of contact details and services, please visit their website

Virtual Doctor for COVID-19 | Ministry of Health & Prevention (MoHAP)

  • Website: https://www.mohap.gov.ae/en/Aboutus/Pages/COVID-19.aspx/
  • Free 24/7 consultation for UAE residents
  • This service from MoHAP uses a chatbot to run a self-assessment test for COVID-19
  • The chatbot will ask you questions such as:
    • Emirate of residence
    • Your travel plans in the last 14 days
    • Your social interactions with people
    • Your medical history
    • Description of your symptoms
  • Based on the responses, the chatbot will determine if you are at risk of COVID-19
  • If you are found to be at risk of COVID-19, the chatbot will direct you to a Ministry accredited doctor, who will further advise you:
    • Should you get a COVID-19 test?
    • Should you self-isolate at home?
    • Should you visit a medical facility?
  • MoHAP toll-free number: 800 111 11

Doctor for Every Citizen | Dubai Health Authority (DHA)

  • Free 24/7 consultation for Dubai residents
  • DHA doctors, specialists and consultants available via video and voice calls
  • Telehealth platform is used for communication, viewing medical records, requesting lab and radiology tests, as well as issuing electronic prescriptions
  • To access this hotline:
    • Download the DHA mobile app and sign up
    • Book an appt by calling DHA toll-free number 800 342

Al Zahra Hospital Dubai | COVID-19 Hotline

  • Al Zahra Hospital Dubai has intoduced telemedicine services and a COVID-19 Hotline to support UAE residents
  • Hotline: +971 4 378 6868
  • Saturdays to Thursdays: 9am- 5pm
  • Free

SEHA Abu Dhabi Health Services Co.

  • SEHA Abu Dhabi Health Services Co. responds to any questions that the UAE public may have about COVID-19
  • WhatsApp Number: +971 56 371 3090
  • Free

Estijaba Hotline

  • The Estijaba Hotline is for any Abu Dhabi residents who show symptoms of COVID-19 or suspect that they have come in contact with an infected person
  • Number: 800 1717
  • Free

National Program for Happiness & Wellbeing | Ministry of Happiness

  • Website: https://www.hw.gov.ae/
  • ‘Do Not Worry’ national campaign for mental health launched in response to COVID-19
  • More than 50 psychologists and other experts have volunteered their services
  • Live sessions with mental health professionals:
    • The sessions are completely free
    • Residents receive advice on how to deal with COVID-19
    • Residents can have their questions answered
    • Residents can interact with others
  • To participate in these sessions:
    • Log into @HappyUAE
    • Sessions start at 8:30pm daily

Al Amal Consultations | Ministry of Health & Prevention (MoHAP)

  • Mental health initiative for COVID-19 related stress and psychological concerns:
    • Call Hotline: 04 519 2519
      • Sunday to Thursday | 9am to 9pm
    • Email: alamal.consultations@mohap.gov.ae

VPS Cadabam’s Mind Talk

  • Website: www.vpshealth.com/mindtalk/
  • Initiative by VPS health group in collaboration with Cadabam’s, India’s psychiatric rehabilitation centre based in Bangalore
  • Free online counseling program for residents
  • Services offered:
    • Anxiety
    • Depression
    • Stress Treatment
    • Emotional Disorders
    • Adjustment issues
    • Isolation
    • Coping with grief
    • Fear of Pandemic COVID-19
    • 1-on-1 individual counseling
    • Family Therapy
  • To book an appointment:
    • Call 24-hour toll free number: 800 5546
    • Book online on their website

COVID-19 Test at Home

  • Initiative by Avivo Health Group
  • COVID-19 nasal swab tests will be performed by healthcare workers in the comfort of your home:
    • Known as the Reverse Transcriptase Polymerase Chain Reaction (rTPCR) Test
    • Standard diagnostic tool for COVID-19
    • Results come back in 24 hours
  • Available for residents of Dubai and Sharjah
  • Service charges are:
    • AED 400 per person
    • Discounts for group bookings
      • Eg: worker accommodations, offices
  • For bookings, call either of these numbers:
    • 050 291 9005
    • 055 548 8911